❓ Frequently Asked Questions

📦 How does delivery work?

  • Deliveries go out every Friday between 10 AM – 1 PM (ET).
  • Place your order by Tuesday 11:59 PM (ET) for same-week delivery.
  • Orders placed after cut-off will be delivered the following Friday.

💵 What is the delivery fee and order minimum?

  • Flat delivery fee: $12.99.
  • Minimum order: $49.99.

🥶 How are the products delivered?

  • Products such as tequeños, hallacas, pan de jamón, polvorosas, pastichos, and cakes are delivered frozen or freshly baked depending on the item.
  • We package everything to maintain quality during transport.

📍 Where do you deliver?

  • We deliver only to selected ZIP codes in the DMV (Washington, DC · Maryland · Virginia).
  • If your ZIP code isn’t eligible, you won’t be able to checkout.

🎉 Do you take pre-orders for holidays?

  • Yes! For special items like hallacas and pan de jamón, you can place orders weeks in advance (Thanksgiving, Christmas, etc.).
  • This helps us plan production and guarantees availability.